Reference

What You Agree To When You Use prizepicks

These terms govern your account, your transactions through PayPal, Venmo, and Play+, and your access to our platform in eligible states. Access to our services depends on where you are — state law determines eligibility, so read this page before you open an account.

State-dependent accessAccount terms apply at registrationPayPal, Venmo, Play+ transaction rulesData rights and retention policyContact us to request changes

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How Our Terms Apply to Your Account

prizepicks Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

prizepicks operates where state law permits. That means your ability to access our casino lobby, place sports wagers, or fund your account via PayPal, Venmo, or a Play+ prepaid card depends entirely on the rules of the state you're in at the time you log in.

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We do not claim a federal licence, and we do not guarantee access in every US state. When you create an account, you confirm that you are located in an eligible state and that you meet the age requirement set by that state's law. Our terms
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also cover how we handle account-level disputes — if you believe a transaction was processed in error, you can raise it through your account wallet history or by contacting support directly. Payment records tied to PayPal or Venmo transactions are traceable through those apps, which helps
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resolve any discrepancy faster. Play+ prepaid card activity is logged in your account statement. We update these terms when state rules change or when our platform changes in a way that affects your rights. We'll notify you by the email address on file before major changes
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take effect. Continued use of the platform after notice counts as acceptance. If you disagree with an updated term, close your account and withdraw your balance before the effective date.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT

Reach Us About Legal or Account Questions

If you have a question about your rights under these terms, a payment dispute involving PayPal, Venmo, or Play+, or a request to access or delete your account data, these are the direct paths to our team. Players in New York can use the same contact channels as everyone else — there's no regional queue.

DATA & SECURITY

How We Handle Your Data and Account Security

Your account security and the way we store your information are part of our legal obligations — not just a feature. Here's how we handle each area, so you know exactly what we collect, how long we keep it, and how to ask us to change it.

Data Retention

We retain account and transaction data for as long as required by applicable state law. After that period, personal identifiers are deleted or anonymized on a rolling schedule.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by SSL encryption and two-factor authentication via your registered mobile number. Any unrecognized login triggers an email alert to the address on file.

Request Access or Deletion

To request a copy of the data we hold on your account, or to ask for deletion, contact support by email with your account ID. We respond within the timeframe state law requires.

Legal Questions We Hear Most Often

These are the questions that come up most when you're trying to understand what our terms actually mean for your account, your payments, and your data.

Yes. Access to our platform depends on the state you're physically located in when you log in. We don't operate in states where online casino or sportsbook activity isn't permitted under local law.

Payment data processed through PayPal or Venmo is logged in your account wallet history and retained in line with state-mandated periods. You can review individual transaction records inside your account at any time.

Yes. Email our support team with your account ID and a data-access request. We'll compile and send your records within the timeframe required by applicable state privacy law.

Open a live chat from your account dashboard or email support with the transaction date, amount, and payment method — PayPal, Venmo, or Play+. We'll cross-reference our records and respond with a resolution path.

We send a notification to the email address on your account before any material change takes effect. If you keep using the platform after that date, you've accepted the updated terms.

Go to account settings and select the account-closure option. Any remaining balance can be withdrawn to your linked PayPal, Venmo, or Play+ method before the closure is finalized.

Reference

Legal

Access may be available only in states where local law permits.

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What You Agree To When You Use prizepicks

Reach Us About Legal or Account Questions

How We Handle Your Data and Account Security

Data Retention

Cookies and Tracking

Account Security

Request Access or Deletion

Legal Questions We Hear Most Often

01 Does state law affect whether I can use prizepicks?

02 What happens to my PayPal or Venmo transaction data?

03 Can I request a copy of the personal data prizepicks holds on me?

04 How do I dispute a charge or a transaction I don't recognize?

05 What notice will I get if the terms change?

06 How do I close my account and withdraw my balance?

Legal

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