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Terms and Conditions for prizepicks Accounts

These terms govern your account with prizepicks and apply to every transaction, session, and support interaction you have with us.

Account eligibility by statePayPal, Venmo, Play+ coveredUS players onlySubject to applicable state lawUpdated terms notified by email
prizepicks Terms and Conditions for prizepicks Accounts
HOW WE PROTECT YOU

Data, Security, and Account Policies

Account Data Handling

We store only the data needed to operate your account — name, email, payment method identifiers. Your PayPal or Venmo credentials are never held on our servers; they pass through each provider's secure auth flow.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how the platform is used. You can manage cookie preferences from the privacy settings in your account menu.

Account Security

Every login triggers a one-time passcode sent to your registered email or phone. If you suspect unauthorized access, use the Lock Account option in settings or contact live chat immediately.

Data Retention and Requests

We keep transaction and account records for the period required by applicable state law. To request a copy of your data or ask for deletion, email our support team from your registered address.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat icon from your account dashboard to reach our support team directly. Use this for urgent account or terms clarification questions during staffed hours.
Email Support Send detailed terms questions to our support address listed in your account settings. Email is the right channel for written records of any formal dispute or policy concern.
Account Help Center The Help Center in your account menu contains the current version of these terms, a change history, and answers to the most common eligibility and payment policy questions.

Terms and Conditions — Common Questions

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to state eligibility changes and data requests.

No. The same account terms apply regardless of whether you fund via PayPal, Venmo, or Play+. Each payment method follows its own processing rules, but account obligations stay identical.

Your account access will be suspended. Your remaining balance stays withdrawable — you can request a payout to your linked PayPal or Venmo account before the suspension takes full effect.

We email the address on your account before any material change goes live. The updated version also appears in the Help Center with a revision date, so you always know which version applies.

Yes. Contact us via live chat or email with your transaction ID and a description of the issue. We aim to acknowledge disputes within one business day and resolve them following the process outlined in Section 8 of the full terms.

Email our support team from your registered address with the subject line 'Data Request.' We will respond with your account data within the timeframe required by applicable state privacy law.

Disputes are handled under the laws of the state where you reside, to the extent permitted. We do not claim any federal or nationwide legal standing — access and obligations depend entirely on your state's rules.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.